Application Settings

Overview

The Settings page provides centralized management for your organization's configuration, user access, and integrations. Access the Settings page from the left navigation bar in the Fiddler UI.

Settings Tabs

The Settings page is organized into the following tabs:

• General - Organization information and user details

• Access - User and team management

• Credentials - Personal access token management

• Email Configuration - Email notification settings

• PagerDuty Integration - PagerDuty alert configuration

• Webhook Integration - Webhook service management

General

The General tab displays your organization's configuration and current user information.

Organization Information

• Organization Name - Your organization's display name in Fiddler

• Organization ID - Unique identifier for your organization

• Version - Current Fiddler platform version

User Information

• User Name - Your display name in the system

• Email - Email address associated with your account

Access

The Access tab provides centralized management for users and teams within your organization.

Users

The Users sub-tab displays all users who are members of your organization.

This view shows:

• User names and email addresses

• Organization roles (Org Admin or Org Member)

• Account status (Active/Inactive)

• Last login information

Note

User invitations are managed through the Fiddler AuthN console:

• Email authentication users must be invited by AuthN Org Owners or Org User Managers

• SSO users are automatically created upon first login to Fiddler

Teams

The Teams sub-tab displays all teams defined within your organization. Teams provide a way to organize users and manage project-level access controls.

Creating Teams

Create a new team by clicking the plus (+) icon in the top-right corner.

Important

Only users with the Org Admin role can create teams. The plus (+) icon will not be visible for Org Members.

When creating a team:

1. Enter a unique team name

   1. Team names may not include spaces, but mixed case alphanumeric characters are valid

2. Add team members from existing users

3. Assign appropriate project permissions

4. Click Create to save the team

Team Synchronization

If your organization uses SSO with group synchronization enabled, teams can be automatically created and managed based on your identity provider groups. See Mapping Identity Provider Groups to Fiddler Teams for configuration details.

Credentials

The Credentials tab manages personal access tokens used for programmatic access to Fiddler through the Fiddler Python client, Fiddler SDKs and REST APIs.

Creating Personal Access Tokens

Both Org Admins and Org Members can create personal access tokens:

1. Click Create Key to generate a new token

2. Once you have a token, the Create Key will be removed

3. To generate a new token, delete your current token and the Create Key will return

4. Use the token for authentication in the Fiddler Python client, Fiddler SDKs, and REST APIs`

Token Management

• Each user can create multiple personal access tokens

• Tokens should be rotated regularly for security

• Revoke unused or compromised tokens immediately

• Personal access tokens inherit the permissions of the user who created them

Security Best Practice

Treat personal access tokens like passwords. Never share them or commit them to version control systems.

Email Configuration

The Email Configuration tab manages the email provider for your organization.

Configure:

• Selecting SES or SMTP for email delivery

• Fiddler Cloud customers leverage AWS SES

• You may choose to use your own SMPT server by entering your own SMTP connection and credentail details

PagerDuty Integration

The PagerDuty Integration tab enables configuration of PagerDuty services for alert escalation.

Setup includes:

• PagerDuty service integration keys

• Severity mapping for alerts

• Escalation policy configuration

• Test alert functionality

Webhook Integration

The Webhook Integration tab manages webhook configurations for connecting Fiddler alerts to your notification and communication platforms.

Supported Webhook Types

Fiddler supports three webhook provider types:

• Slack - Direct integration with Slack channels

• Microsoft Teams - Native Teams channel integration

• Other - Custom webhook endpoints for any platform

Creating a Webhook

Click the plus (+) icon to configure a new webhook:

Slack Webhook Configuration

1. Enter a unique name in the Service Name field

2. Select Slack from the Provider dropdown

3. Enter your Slack webhook URL (format: https://hooks.slack.com/services/...)

4. Click Test to verify the connection

5. Click Create once the test succeeds

Reference

See Slack's webhook documentation for creating webhook URLs.

Microsoft Teams Webhook Configuration

1. Enter a unique name in the Service Name field

2. Select MS Teams from the Provider dropdown

3. Enter your Teams webhook URL provided by your administrator

4. Click Test to verify the connection

5. Click Create once the test succeeds

Reference

See Microsoft Teams webhook documentation for setup instructions.

Custom Webhook Configuration

1. Enter a unique name in the Service Name field

2. Select Other from the Provider dropdown

3. Enter your platform's webhook URL

4. Click Test to verify the endpoint

5. Click Create once the test succeeds

Managing Webhooks

Edit or delete existing webhooks using the menu (...) icon for each webhook:

1. Select the webhook's menu icon

2. Choose Edit Webhook to modify configuration

3. Choose Delete Webhook to remove the webhook

Important

You cannot delete webhooks that are currently linked to active alerts. Remove the webhook from all alerts before deletion.

Access Requirements

Different settings require specific permissions:

Related Documentation

• Role-Based Access Control - Understanding user roles and permissions

• Single Sign-On Configuration - Setting up SSO authentication

• Inviting Users - Adding users through the AuthN console

• Alert Configuration - Using webhooks and integrations for alerts

❓ Questions? Talk to a product expert or request a demo.

💡 Need help? Contact us at [email protected].