# PagerDuty

Fiddler offers powerful alerting tools for monitoring models. By integrating with\
PagerDuty services, you gain the ability to trigger PagerDuty events within your monitoring\
workflow.

> 📘 If your organization has already integrated with PagerDuty, then you may skip to the [Setup: In Fiddler](#setup-in-fiddler) section to learn more about setting up PagerDuty within Fiddler.

### Setup: In PagerDuty

1. Within your PagerDuty Team, navigate to **Services** → **Service Directory**.

![](/files/KybW7GQqVAPNNSUmaqeq)

2. Within the Service Directory:
   * If you are creating a new service for integration, select **+New Service** and follow the prompts to create your service.
   * Click the **name of the service** you want to integrate with.

![](/files/YmcFz5Tg2uSK5JMYJ1GG)

3. Navigate to **Integrations** within your service, and select **Add a new integration to this service**.

![](/files/DyG8jBvpLCsVhBof4xao)

4. Enter an **Integration Name**, and under **Integration Type** select the option **Use our API directly**. Then, select the **Add Integration** button to save your new integration. You will be redirected to the Integrations page for your service.

![](/files/8rx5Xc0X80E3p7r56QbM)

5. Copy the **Integration Key** for your new integration.

![](/files/Rw0bpvaoiTMWARc0m2nM)

### Setup: In Fiddler

1. Within **Fiddler**, navigate to the **Settings** page, and then to the **PagerDuty Integration** menu. If your organization **already has a PagerDuty service integrated with Fiddler**, you will be able to find it in the list of services.

![](/files/TqISHaukYURw8d2mQMdd)

2. If you are looking to integrate with a new service, select the **`+`** box on the top right. Then, enter the name of your service, as well as the Integration Key copied from the end of the [Setup: In PagerDuty](#setup-in-pagerduty) section above. After creation, confirm that your new entry is now in the list of available services.

![](/files/8GgSAmbVl4E47HzNiEiV)

> 🚧 Creating, editing, and deleting these services is an **ADMINSTRATOR**-only privilege. Please contact an **ADMINSTRATOR** within your organization to setup any new PagerDuty services

### PagerDuty Alerts in Fiddler

1. Within the **Projects** page, select the model you wish to use with PagerDuty.

![](/files/OqTN2OjhVJMuSEsyGk8e)

2. Select **Monitor** → **Alerts** → **Add Alert**.

![](/files/fpbcbs38mgejtnmgbxLz)

3. Enter the condition you would like to alert on, and under **PagerDuty Services**, select all services you would like the alert to trigger for. Additionally, select the **Severity** of this alert, and hit **Save**.

![](/files/bBR2aSUrlulA3eWJmxLl)

4. After creation, the alert will now trigger for the specified PagerDuty services.

> 📘 Info
>
> Check out the [alerts documentation](/developers/client-library-reference/alerts-with-fiddler-client.md) for more information on setting up alerts.

### FAQ

**Can Fiddler integrate with multiple PagerDuty services?**

* Yes. So long as the service is present within **Settings** → **PagerDuty Services**, anyone within your organization can select that service to be a recipient for an alert.


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